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Websites & missed-call recovery for Queensland tradies

Your website's already half-built. It's your Google listing.

We turn it into a real site on your own domain — your reviews, your photos, your licence number — and catch your first five missed calls a month while we're at it.

$79/mo + GST — site, domain, two email addresses, five missed calls a month caught. Nothing upgrades by itself.

See yours before you pay a cent

Our team builds it, Priya checks it and texts it to you, 7am–10pm Brisbane time · no card · if you don't love it, it never goes live

Sceptical? Feel the missed-call side first — ring the live demo, 0468 019 701, hang up, and watch the text land.

salisburyplumbingco.com.au

Salisbury Plumbing Co.

★★★★★ 4.9 · 87 Google reviews

CALL NOW
Blocked drains · Hot water · EmergencyQBCC licensed
SAMPLE — Salisbury Plumbing Co. is made up. Yours is built from YOUR listing, on YOUR domain.

Built from a Google Business Profile: photos, reviews, hours, service area, licence.

01How it works

Up and running in three steps.

You do about 20 minutes of talking. We do the rest.

1

We build it from your Google listing

Tell us your business name — our team puts your preview together and Priya texts it to you the same day, before you've paid a cent.

2

You look. You say yes — or not

If a detail's wrong, tell Priya and it gets fixed. If you don't love it, it never goes live and that's the end of it — no card, no awkward call.

3

Live this week, domain in your name

Forwarding set up in a five-minute call, missed calls caught the same day — and the domain is registered to you, not us. $79 + GST a month from here, month-to-month.

02What changes

Right now, this is how a job finds someone else.

Someone in your suburb needs a tradie. They search, they ring, and the whole thing is decided in about ninety seconds.

Today

Google: “plumber salisbury”

Three competitors with websites show up. You're not there.

Your phone, 2:14pm

Rings out while you're on the tools. They call the next bloke.

With BookedFlow — $79/mo + GST

Your site, on your domain

Your reviews, your photos, your licence — built from the Google listing you already have.

Your text-back, ~10 seconds

“Hey, missed your call — what's the job?” enquiry landed ✓

And when the phone gets busier, the ladder's there — the cap comes off at $197, a real person takes the texts at $447. You'll know when: we text you before your five included catches run out. Nothing upgrades by itself.

03The deal

Felt the demo? Here's the deal that goes with it.

Presence is $79 + GST a month — your website live on your own domain, your email sorted, and your first five missed calls a month caught. Every level is month-to-month, and nothing ever auto-renews.

No lock-in

Month-to-month. Cancel any time — we keep you by getting results.

$79 + GST a month to switch it on

Presence gets you the website built from your Google profile, your own domain and two email addresses, unlimited website enquiries relayed to your phone, and your first five missed calls a month caught. Upgrading is a text, not a project — the cap comes off at Recovery, and our person takes the conversations at Office.

Live in days, not weeks

Missed-call capture is on the same day; your website, domain and email inside a week.

You'll never be ambushed

We warn you at your fourth and fifth covered call each month, and recovery pauses at five unless you say go — no silent drops, and never an overage bill. And if you ever leave, the domain comes with you: we transfer it to your name free. We'd rather lose a customer cleanly than trap one.

Month-to-month · no overage bills · domain yours to keep

Try it live

Don't take our word for it. Try it — right now.

This is a live line running the missed-call text-back we put on your number. Call it and experience what your missed callers would get — on your line it goes out in your business name, and on the Office level a real person picks the conversation up from there.

1

Call 0468 019 701

It's a live demo line for a tradie out on a job.

2

Hang up after the greeting

Or leave a voicemail — it gets transcribed and texted through too.

3

Watch your phone

The text-back lands in seconds. Reply and see the whole conversation flow.

Call the demo: 0468 019 701

Normal call rates apply. The demo runs the same missed-call trigger + SMS relay we install for clients — Priya plays the "tradie" on this line, so reply and ask her anything. On your system, replies land on your mobile — or, on Office, our person answers them in your business name and you just get the heads-up.

Demo of BookedFlow's missed-call text-back: a missed call triggers an automatic text reply in the business's name, the customer describes a job that needs sorting, agrees to tomorrow morning, and is booked in for 8 to 10 AM in Paddington — all answered in seconds.

04The problem

The leak isn't leads. It's the calls you already get.

You're under a sink, in a roof or on the road — it rings out, and most callers won't wait or leave a voicemail. Drag the sliders and put your own numbers on it.

5
$500
40%

Walking out the door, every month

$4,333

$52,000 a year · 104 lost jobs

Recovering just 1 job a month covers the $49 + GST plan — with our person running the conversations. The rest is yours.

See what that gets you →
Most missed callers leave no voicemail — they ring the next name on Google The 7pm burst-pipe caller books whoever answers first Every ring-out while you're under a sink is a quote you never gave

05The four levels

How much of it do you want handled?

The same floor sits under all four: a website customers can actually find you on, and a text back in your business name instead of your voicemail when nobody reaches you. What changes is how many calls are covered, and whether you do the talking or our person does. Flat price at every level, no per-minute billing.

Review Starter

$49/mo + GST

The machine asks, you approve

Review requests go out by text after every job, replies to new reviews get drafted for your approval, and a monthly summary shows what your name looks like online.

Right when: Your work is better than your Google profile.

Presence

$79/mo + GST

The machine does it, up to five a month

A real website on your own domain built from your Google profile, two business email addresses, and website enquiries texted straight to your phone. The first five missed calls a month get the text-back.

Right when: Customers can't find you, or what they find is embarrassing.

Recovery

$197/mo + GST

The machine does it, every call

Every missed call gets the text-back, review requests go out after the job, and you drive bookings, reminders and quote chasing with short text codes. You write the replies to your customers.

Right when: You'll do the talking — you just want nothing to slip.

Office

$447/mo + GST

A real person does the texting

They answer every customer text inside ten minutes, book the job into your calendar, draft your quotes for one-tap approval, and chase the ones that go quiet.

Right when: The texts are piling up and you're on the tools.

Yes — the top level is an answering service. The Australian ones meter you: OfficeHQ's receptionist plans climb from $39 to $2,830 a month as your call volume grows, billed by the call — so your bill is highest in your busiest month, and what they deliver is a message you still have to act on. Ours doesn't move and doesn't stop at a message — flat monthly, job booked, no overage bill after a big week.

Not sure which fits? Start on Presence — if your phone's busier than five missed calls a month, you'll know before the cap bites, and moving up is a text, not a project.

06What you get

First we plug the leak. Then you decide how much to hand over.

Start at $79 + GST a month: your website live on your own domain, your email sorted, and your first five missed calls a month caught. When the phone proves busier than five, you'll know — we tell you before the cap bites — and the next level takes the cap off.

No custom design projects. No SEO contract. No lead-gen package. We don't sell any of that. The website is template-built from your own Google profile — which is why it's $79 a month and not a $3,000 quote — and the levels above it add the follow-through, up to our person running every conversation for you.

Stop missed callers disappearing

Missed-call text-back in your business name, voicemails transcribed and texted through, and every reply landing on your mobile.

0412 445 903 4:42 pm
Missed call
Sorry we missed you — what do you need done, and what suburb are you in?
Hot water system's leaking — Aspley. Today?

Replying lands on your phone ↓

Easier to find, easier to trust on Google

A Google Business Profile tune-up, and a review request after every job. We only ask — what they write is theirs, and we draft your reply for approval.

G Google reviews Example
K

Kylie R. · Chermside

"Texted me back in seconds and had someone out the same day."

Asked automatically after every job — and your reply drafted for you to approve

Hand the whole thing to a person

When texting back yourself stops being realistic, a real person takes the conversations — or answers the phone in your business name.

Office · live Tue 9:14 am

Answered in 4 seconds

"Brightline Trades, how can I help?"

Booked — Thu 8:00 am · hot water

Qualified and booked on the call — nothing relayed for you to chase

The site you're reading and the software behind it? We built both. You're dealing with the people who actually make the thing — not a reseller putting their logo on someone else's platform.

06What you'll see

You'll see exactly what you're paying for.

On the 1st of every month, a link lands on your phone. No spreadsheets, no logins — just what we captured, in plain English.

BookedFlow · monthly report

Northside Trades Sample

June 2026

22 potential jobs captured that could have walked.

14

missed calls captured 📞

▲ 5 more than last month

3

voicemails transcribed 🎙

▲ 1 more than last month

5

website leads 🌐

▲ 2 more than last month

9

review asks sent ⭐

— same as last month

Customer messages handled41
Quotes chased for you7 ($3,840)
Jobs booked in6

Sample report — not a client result. This is what your report will include once your service is running.

Plus a Friday week-wrap text

"Your week: 4 missed calls captured 📞 · 1 voicemail 🎙 · 2 website leads 🌐" — every Friday arvo, so you never wonder if it's working.

Honest numbers only

We only report what we can trace — calls, texts, bookings, reviews. No fuzzy "impressions", no marketing fog.

Month-on-month, in one glance

Every number shows the change vs last month — so you can see it compounding (or call us out if it isn't).

07Be one of our first

Be one of our first Queensland tradies.

We're taking on a small number of founding clients to build local case studies — one per trade, per area. Same prices as everyone; the founding perk is yours locked for 12 months. And you'll work directly with me.

Priya Mathai, founder of BookedFlow

Priya Mathai

Founder · Brisbane, QLD

I'm Priya — I started BookedFlow to help Queensland tradies get found and booked without the agency runaround. You deal with me directly: no call centres, no account managers, no lock-in.

One tradie per area

We won't take on your competitor down the road while you're on board.

Direct access to the founder

No account managers — you deal with Priya, who does the actual work.

Help shape the service

Your results become our first Queensland case study.

Your price locked for 12 months

Whichever level you're on — $49, $79, $197 or $447/mo + GST — that's your price for a year.

Why there are no client testimonials yet

BookedFlow is new in Queensland. Priya is installing the first systems herself — so you get her directly, and your results become one of our first real case studies. No fake reviews. No made-up case studies. No "results" from businesses we haven't worked with.

Judge it three ways instead: ring the live demo, do the 15-minute missed-call check, then start on Presence at $79 + GST a month — no lock-in, and the domain's yours to keep either way.

1

per trade, per area — never your competitor too

7-day

go-live

$79

+ GST a month to start

08Pricing

Simple, honest pricing.

Four levels, one floor under all of them: your website live on your own domain, and every missed call given a chance. Start where it fits — no lock-in, cancel any time, no per-minute billing on any plan.

Every level is month-to-month — nothing auto-renews, cancel any time

Most start on Presence: your website live on your own domain, two email addresses, and your first five missed calls a month caught. If your phone proves busier than five, you'll know — we warn you before the cap bites — and moving up is a text, not a project.

The maths: one average job is $400–600 — one saved call can cover months of Presence, and one a month more than covers Office.

Review Starter

Good work deserves the review.

$49/mo

+ GST · cancel any time · pay yearly: 2 months free

  • Review requests go out by text after each job — your business name, your own Google review link
  • Every customer gets asked, every time — no cherry-picking, ever
  • Replies to new reviews drafted for you to approve and post
  • A monthly plain-English review summary
  • Up to 100 review asks a month — more than any solo trade sends
  • No website needed to start — add the website plan any time
Start your free 30-day trial

No card needed. 30 days free, then $49/mo + GST if you keep it.

Presence

Get found, get the enquiry, and stop losing the first five calls.

$79/mo

+ GST · cancel any time

+ $199 one-off setup — waived when you pay for the year up front

  • Everything in Review Starter — 100 review asks a month, drafted replies, the monthly summary
  • A website built from your Google profile — your photos, your reviews, your hours, your licence number
  • Built from what you already have, not designed from scratch — that is why it is $79 and not $3,000
  • Your own domain, and it stays yours if you ever leave
  • Two professional email addresses on your business name
  • Website enquiries and chat messages arrive as a text on your phone
  • Five missed calls a month get an instant text-back in your business name
  • The text-back asks what the job is, where it is and how urgent — so you get a qualified lead, not just a missed call
Every call covered

Recovery

Every missed call answered, and the follow-up handled — you do the talking.

$197/mo

+ GST · cancel any time · pay yearly: 2 months free

website build included — no setup fee, ever

  • Everything in Presence
  • Every missed call gets the text-back and the same AI qualifying questions — fair use covers any normal month, never metered
  • Review requests go out by text after the job, and we help you answer them
  • Bookings, reminders and quote follow-ups you drive with simple text codes
  • You answer the customer replies yourself — nobody on our team is on the thread
  • Monthly plain-English report
Done for you

Office

Everything Recovery does — but a real person does the talking, and books the job while you're on the tools.

$447/mo

+ GST · cancel any time · pay yearly: 2 months free

  • Everything in Recovery — the machine still runs, a real person now drives it
  • Miss a call: the instant text-back goes out around the clock, then a real person takes over that customer inside 10 minutes — 7am–10pm your time
  • Every customer text and website enquiry answered the same way — nothing sits waiting till smoko, and anything that lands overnight has an answer by 7:15am
  • Jobs booked straight into your calendar
  • Quotes drafted for your one-reply approval — then chased when they go quiet
  • Google reviews requested and answered, profile kept tuned
Founding offer

Founding client — one of our first Queensland tradies

One per trade per area, so we're never working for you and your competitor. Same prices as everyone — the founding perk is your price: whichever level you're on, we lock it for 12 months while we build our first Queensland case studies, in exchange for your honest results and a testimonial if it works.

09FAQ

Straight answers.

The questions every tradie asks before they say yes.

Is there a lock-in contract?
No. Month-to-month, cancel any time. We keep you by getting results, not by trapping you. The founding price lock runs the other way — it holds your price for 12 months, it does not hold you. If you pay for a year up front and stop partway, we refund the months you haven't used; on Presence we keep the $199 build fee if the website was built, because that work is done.
Do I keep my existing number?
Yes. Customers keep calling the same business number they always have. We add the missed-call handling behind the scenes — nothing about your number changes.
What happens if I answer the call?
Nothing. The text-back only triggers when a call is actually missed. Answer like normal and the system stays out of the way.
Who sees the customer replies?
The full thread is always yours to read. On Office a real person on our team answers them in your business name — you get a heads-up text and the outcome: the job in your calendar, the quote waiting for your one-tap approval. On the other plans the replies come to you and you answer them yourself.
Will jobs get booked without me approving each one?
Yes — that's the point of having a person on it, and it happens inside rules you set at the start: your service area, the jobs you actually do, and only time slots you've okayed. It lands in your calendar and you get a heads-up text the moment it does. Quotes work the other way around — they're drafted and wait on your one-tap OK, and we never promise a price. If you'd rather approve the bookings too, say so at setup and nothing goes in your diary until you reply.
How do I start — what does it cost up front?
Presence has a one-off $199 + GST setup fee for building your website — pay for the year up front and we waive it. Every other level has no setup fee at all, and Recovery includes the build outright. Pick where you want to start (most start on Presence at $79 + GST a month), Priya sets it up, and it's month-to-month from day one. The levels above just switch on more: every missed call is covered at Recovery, and our person takes over the conversations at Office.
What if it doesn't work for me?
Then you cancel, and it costs you nothing but the month you've had. No exit fees, and the domain comes with you — we transfer it to your name free. We'd rather lose a customer cleanly than trap one.
How fast is it live?
Your missed calls start getting captured the same day we set the diversion on your mobile — that's about five minutes on the phone with Priya. Your website, domain and email are live inside a week.
What does it cost ongoing?
Four levels, all + GST. Paying yearly gets two months free on Review Starter, Recovery and Office; on Presence it waives the $199 website build instead, which comes to about the same. That build fee is the only up-front cost anywhere, and yearly removes it. $49/mo gets your Google reviews worked properly: the ask after every job, replies drafted for you (Review Starter). $79/mo is your website, your domain and email, and the first five missed calls a month caught (Presence). $197/mo covers every missed call — fair use, never metered — and adds the booking and quote-chasing text codes (Recovery). $447/mo puts a real person on every customer reply — bookings, quotes, review responses (Office). Want the phone answered live? Ask us about Front Desk — it opens as answering capacity is proven. One average job is $400–600, so one extra a month more than covers Office.
Do I get a website — and is it a proper one?
Every level includes one. It's a real site on your own domain, built from what you already have — your Google profile photos, your reviews, your hours, your service area, your licence number — plus any photos you send us. What it isn't is a custom design job: we don't do bespoke layouts or rebuild it to a brief, which is exactly why it's part of a $79 plan instead of a $3,000 quote. The domain is yours to keep if you ever leave, and website enquiries and chat messages come through to your phone as a text like everything else.
Do I have to do anything?
Barely. About 20 minutes of your time to get set up. We handle the setup, the tech and the day-to-day running — and our person is the one talking to your customers, so all you do is get the heads-up text.
Do you do that "filter the bad reviews" thing?
No. Hiding unhappy customers before they can post breaks Google's rules and can get your listing penalised. We make it easy for happy customers to leave a real review, and flag any unhappy one to you fast so you can fix it.
Which trades is this for?
Any Queensland trade that lives off the phone — plumbers, electricians, aircon, roofing, pest control and the rest. If customers ring you to book work, it pays for itself.
Do you work with my competitors?
We cap it — one business per trade in any given area, so we're never working for you and your competitor down the road. Example: if you're an emergency plumber working Chermside and the northside, we won't take on another emergency plumber for that patch while you're active. If your patch is already taken, we'll tell you straight rather than take your money.
Will the AI say something dumb to my customers?
It isn't the AI doing the talking. On Office a real person writes the replies; on the other plans you write them yourself. Either way the only automated message is the instant first text-back, and it's on a tight leash: it acknowledges the caller and captures the job and suburb, and it never quotes prices. Anything unusual comes straight to you, and every conversation is logged so you can read exactly what was said.

Stop letting good callers go cold.

Ring the demo line, feel the text-back on your own phone, then get Priya to switch it on — from $79 + GST a month, website included, domain yours to keep. Every missed call should get a chance before they ring the next bloke.

Try the live missed-call demo

From $79 + GST a month · no lock-in · domain yours to keep · founding price locked 12 months